01
See the whole checkpoint
Observe screening performance, recognize gaps, and keep the process consistent across your team.
BOSTON · IN-PERSON TRAINING PREVIEW
Stronger supervisors.
Stronger screening.
SSc9:3 secondary security screening
supervisor boot camp
One focused day to sharpen observation, build coaching confidence, and bring greater consistency to your checkpoint.
Explore the registration previewRegistration coming soon · No payment or booking
PROPOSED DATETuesday, December 8, 2026
Date subject to confirmation
THE LOCATIONBoston, Massachusetts
Exact venue & capacity TBD
THE FORMATOne day. Practical focus.
Schedule to be confirmed
PER ATTENDEE$299 USD
Payment is disabled
LEAD THE PROCESS. ELEVATE THE TEAM.
Good screening depends on
what supervisors do every day.
Develop the habits that help a screening team perform consistently: observe carefully, address gaps early, coach clearly, and follow through.
02
Coach with purpose
Turn observations into clear, actionable coaching that corrects performance gaps and reinforces good practice.
03
Build everyday accountability
Strengthen checkpoint oversight with practical expectations, follow-through, and reinforcement.
PRACTICE THAT CONNECTS TO THE FLOOR
From observation
to purposeful action.
Work through practical scenarios involving secondary screening, checkpoint oversight, and performance reinforcement. Explore Friends for Five Seconds purposeful engagement as part of a consistent, people-centered approach.
Built on CSSM-USA training experience, including prior delivery at Capital One Arena.
PROPOSED ONE-DAY OUTLINE
- 01
Establish the standard
Consistent secondary screening and supervisory expectations.
- 02
Observe, recognize, coach
Identify performance gaps and practice corrective conversations.
- 03
Engage with purpose
Friends for Five Seconds and practical screening scenarios.
- 04
Reinforce & follow through
Checkpoint oversight, accountability, and next-step application.
Illustrative outline only. Final agenda and hours are to be confirmed.
For the people leading the checkpoint.
Screening supervisors, team leads, security managers, and operations leaders responsible for observation, coaching, and day-to-day screening accountability.