CSSM Logo
Security Screening IQ™
Healthcare Security Platform

Elevate Your Healthcare
Security Program

The only platform purpose-built for healthcare security — combining regulatory compliance, officer training, leadership development, and real-time intelligence in one system.

Joint Commission Aligned
AB2975 Compliant
IAHSS Aligned

15

Training Courses

4

Leadership Levels

100%

Digital Compliance

Platform Overview Video

A walkthrough of the full Security Screening IQ™ healthcare platform.

Core Training Portfolio

15 Courses
All Security Officers

Healthcare Security Certification (SSC9:3)

Core certification for all healthcare security officers. Covers patient interaction, use of force continuum, de-escalation, and facility-specific protocols.

4–6 hours
Patient Rights & SafetyDe-escalation TechniquesEmergency ResponseLegal Authority in Healthcare
All Staff & Security

Workplace Violence Prevention Training

Comprehensive training aligned with Joint Commission and CMS standards. Covers recognition, prevention, and response to workplace violence incidents.

2–3 hours
Threat RecognitionPrevention StrategiesIncident ResponseReporting Protocols
All CA Healthcare Staff
CA Mandate

AB2975 Compliance Training

California-mandated workplace violence prevention training. Ensures compliance with AB2975 requirements for California healthcare facilities.

3–4 hours
AB2975 OverviewPrevention Plan RequirementsEmployee RightsReporting & Documentation
Supervisors

SSC9:3™ Supervisor Training

Prepares supervisors to lead effective secondary screening operations — covering accountability, real-time assessment, efficiency tools, reporting, and the SSC9:3 technique.

4–5 hours
Accountability FrameworksReal-Time AssessmentEfficiency ToolsReporting Standards
Security Officers

TouchSearch™ Technique Training

Advanced physical screening technique training for enhanced threat detection in high-risk environments. Builds officer confidence and patron trust simultaneously.

3–4 hours
Physical Search TechniquesLegal CompliancePatron CommunicationHigh-Risk Protocols
Internal Instructors

Train the Trainer™ Certification

Equips your in-house security leaders to independently deliver CSSM-USA certified training - extending the program's reach and long-term ROI without recurring on-site costs.

6–8 hours
Adult Learning PrinciplesFacilitation TechniquesAssessment DesignProgram Delivery
All Security Officers
Healthcare

De-Escalation Training

Evidence-based verbal and non-verbal techniques to safely defuse volatile situations before they escalate — essential for every healthcare security officer.

2–3 hours
Verbal De-EscalationNon-Verbal CommunicationCrisis RecognitionTactical Withdrawal
All Security Officers
Healthcare

(FF5S) Behavioral Threat Assessment

A structured five-factor framework for identifying, assessing, and managing individuals who may pose a threat to staff, patients, or facilities.

3–4 hours
Five Factor FrameworkBehavioral IndicatorsRisk ScoringManagement Protocols
All Security Officers
Healthcare

Report Writing Training

Builds officer proficiency in documenting incidents accurately and professionally — critical for legal defensibility, HR investigations, and compliance audits.

2–3 hours
Documentation StandardsLegal DefensibilityIncident NarrativesCompliance Reporting
Security Officers
Healthcare

Patient Restraints Training

Safe, CMS-compliant restraint techniques that reduce liability and protect both staff and patients during high-risk behavioral health situations.

3–4 hours
CMS ComplianceSafe Restraint TechniquesDocumentationPost-Incident Protocols
Maternity / NICU Staff
Specialized

Infant Security Training

Protocols and response procedures designed to prevent infant abduction and address security threats in maternity and NICU units.

2–3 hours
Abduction PreventionNICU ProtocolsAlarm ResponseStaff Coordination
All Security Officers
Healthcare

Use of Force Training

Policy-aligned use-of-force continuum training that protects officers, patients, and facilities from legal liability and physical harm.

3–4 hours
Force ContinuumLegal StandardsPolicy ComplianceDocumentation
ED Security Officers
Specialized

Emergency Department Security Training

Specialized training for the unique threats and high-tension environment of the ED — addressing violence, patient management, and rapid-response protocols.

4–5 hours
ED Environment OverviewViolence PreventionPatient ManagementRapid Response
Checkpoint Officers

Security Checkpoint Operations

Comprehensive training in high-volume crowd flow management, non-compliant guest handling, and false positive troubleshooting for checkpoint operations.

3–4 hours
Crowd Flow ManagementNon-Compliance HandlingEquipment OperationFalse Positive Protocols
Security Leadership
Consulting

Post-Training Performance Audit

Optional on-site evaluation after training to measure impact, identify gaps, and document performance improvement with data — delivering measurable ROI.

Custom
Performance MeasurementGap AnalysisROI DocumentationImprovement Planning

Ready to Transform Your Security Program?

Schedule a personalized walkthrough with our team to see how the platform fits your organization's specific needs.